Animal Crossing City

Post Office

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This article is about The building from the Animal Crossing series. For the post office in the Town Hall, see Town Hall.
Post Office
Service Post office
Provides Mailing and saving letters
Opening hours 24 Hours (prior to Animal Crossing: New Leaf)
Closed from 5:00 a.m. to 6:05 a.m. (New Leaf)
Appearances AF, AF+, AC, AFe+, NL
Regional names Unknown
115 - Animal Crossing New Leaf (3DS) - Post Office - Pelly

The Post Office is a building in the Animal Crossing series where players can mail letters to other players, or to animals living in the town.

Phyllis and Pelly, who are two Pelican sisters, work inside the building. During the day, Pelly will be behind the counter happily assisting the player. During the evening, Phyllis will be working behind the counter, and will appear rude towards the player. Pete also works for the Post Office, and can be found around the town delivering the mail.

In Animal Crossing: Wild World, the Post Office was moved into the Town Hall, which also worked as the Wishing Well and Dump. It returns in Animal Crossing: New Leaf.


The Post Office typically assumes the duty of an ordinary post office in the Animal Crossing series. The player can use the building to access the postal service, by allowing them to send letters to other players or villagers throughout the town.

In Animal Forest & Animal Crossing


The Post Office as it appears in Animal Forest.

In Animal Crossing, the Post Office was located in one of the A acres except the Train Station in acre A3 where players pay off their house, and can store money in a bank account there. Right outside the building, there is a Billboard where the town tune is displayed. Unlike later games, the billboard that you can post messages up on is by the players' house instead.

House Symbol

Civic Centre

Civic Center

This is where you can pay your mortgage and access your account. Paying your mortgage will help upgrade your house. The house symbol is called the civic center in later games.

Envelope Symbol

Post Office GCN

Post Office

This is where you can mail a letter and save a letter. Saving a letter is recommended for letters received from the Town Hall and the HRA so you can calculate your total points. Sending letters is important to gain fruit from villagers. The envelope symbol is called The Post Office in later games.

In New Leaf

In Animal Crossing: New Leaf, the Post Office returns, after being absent in both Animal Crossing: Wild World and City Folk. This time it is located on the left of Happy Home Showcase on Main Street. It takes on the same responsibilities as in Animal Forest and Animal Crossing , by allowing the player to send letters to villagers and other players in the town. The player can also make mortgage repayments at the Post Office, as well as access their bank account by using the ABD.

The player can send letters to other players over SpotPass, where they can receive them on their own Nintendo 3DS. However, note that to send a letter to another player, you must currently be visiting the recipient's town and send the letter through their own post office. There are also monthly items that are distributed through Spotpass that can be received by going into the Post Office and talking to Pelly or Phyllis (depending on the time of day) for a present or "Ask about a present".


  • In New Leaf, you can see windows on the post office mostly covered up by Nook Homes. However, indoors, there is no windows.


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