The Reset Surveillance Center (also known as the Resetti Headquarters or Resetti's Home) is a location that can be found throughout the Animal Crossing series and is notably absent within Animal Crossing: Wild World.
It is possible for the player to enter the Reset Surveillance Center more than once, each time revealing a different dialogue from Resetti and Don, although you can only receive the Silver Shovel once per character. The cones will be moved back when you leave the city or enter a building. You can only get the silver shovel from them in City Folk.
In Animal Forest e+
In Dōbutsu no Mori e+, the Surveillance Center can be located when the player hits a rock each day for a week. One rock will crack and reveal a hole which can be entered to find the center. Inside the player will find Resetti or Don.
In Animal Crossing: City Folk
The Center re-appears in Animal Crossing: City Folk, and can be found in the City. The location is not always available, but can be accessed on random evenings after 8PM by walking along the sidewalk towards the right of the City. Normally cones will block this area, but sometimes they will be spread out allowing the player to continue walking. A bright light will also illuminate the end of the sidewalk if the player is allowed to enter. If the player goes in, either Resetti himself or Don will be there.
Both are uncomfortable with the player being inside the Center, and will prefer that they do not hang around. Eventually, they will give the player a Silver Shovel to persuade them to leave.
After the player meets Don Resetti, the player may be able to access the Resetti Center where both of the Resetti Brothers will be sitting in the two chairs. After talking to one of them, a conversation will commence, shortly followed by the Reset Alarm. The player will see a sequence of what happens when a player resets their game.
In Animal Crossing: New Leaf
In New Leaf, the Resetti Surveillance Center is available and facilitated to all players through the means of the Public Works Project, which can be built for 368,000 Bells. It can be placed anywhere in town, and appears as a manhole upon completion. The project becomes available after the player quits without saving the first time. During the next loading of the town, Resetti will appear to suggest the project.
The hole will lead the player into the Surveillance Center, where they can meet Resetti or his brother, Don. Resetti will occasionally be seen singing, dancing, or watching TV; when speaking to him, he will shoo the player, and lecture them for trespassing.
The Reset Surveillance Center may, on occasion, open on the evening after a day of clear weather if the town gates are initially closed. The weather must either have been raining or snowing in town the day before, or prior to 6:00 AM of the following day. Only one out the four players available in each town can be granted admission of entry to the location at the limited disposal time available. Five visits by the player will allow them to obtain Pictures from both Resetti brothers.